Privacy Policy
Last Updated: November 30, 2025
Information We Collect
Personal Information (via forms):
- Full name
- Email address
- Phone/WhatsApp number (optional)
- IGCSE exam date (optional)
- Chinese level (optional)
Automatically Collected:
- Browser type
- IP address
- Cookies for website functionality
Third-party Services:
- Discord (community platform)
- Stripe (payment processing)
- Email service provider
How We Use Your Information
- Provide course access
- Send course updates and notifications
- Improve teaching content
- Respond to inquiries
- Process payments
Information Protection
- We do not sell or share your personal information
- Used only for educational service purposes
- Securely stored
- Payment information handled by Stripe (we don't store credit cards)
Your Rights
- Request to view your personal information
- Request to delete your personal information
- Unsubscribe from emails anytime
- Contact: hello@chinesewordup.com
Cookies
- Used for website functionality and user experience
- You can disable cookies in browser settings
Children's Privacy
We do not knowingly collect information from children under 13 without parental consent.
Changes to Policy
We may update this policy. Major changes will be notified via email.
This policy complies with GDPR and general privacy regulations.